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Over the previous couple decades, Komatsu has evolved to become a global giant thanks to their stability and expertise within the various fields of logistics, excavating, construction and mining. With modern models and technological superiority, they remain at the forefront of these industries.
Evolving in 1945, Komatsu Forklift Co., Ltd has expanded immensely. Using their first-class manufacturing capabilities and progressive design approaches, Komatsu has become known to build the kind of durable and dependable forklift that consumers across the world have come to rely on. In 1976, Komatsu Forklift U.S.A., Inc was established to satisfy the growing demand for its goods in the North American marketplace. To better costs and efficiencies, a modern facility was built in Covington, Georgia in 1990, to consolidate all U.S. Komatsu Forklift product support and manufacturing operations.
Komatsu Forklift U.S.A. continues to meet the requirements and demands of their users worldwide while remaining a leading producer and dealer of modern forklifts and lift truck accessories. Central and Latin America, Mexico, the Caribbean and South America are home to some of Komatsu’s happy clients along with their North American clients.
After countless years of establishing and retaining quality customer service relationships with clients, Komatsu Forklift understands that satisfying the needs of the customer is paramount. Komatsu begins all new initiatives and product developments with the customer's input. By welcoming input and criticism, they are able to determine client needs and expectations then develop innovative models and then build to exceed Komatsu Engineering Standards. Assuring consumers that quality is premeditated from the start and sustained through the manufacturing, service and product sales processes, allows Komatsu to end up with a first-class product from start to finish.
Komatsu engineers are specialized experts in designing forklifts, construction equipment and heavy duty equipment. Their design skill and expertise assures that each new piece of equipment will last in the toughest environments and have the ability to withstand the roughest applications. Adherence to precise engineering principles permits Komatsu Forklift to meet ISO 9001 standards. Computer aided design and stringent in-house quality standards all add to superior lift truck products. Komatsu Engineering Standards translate the current and progressive technology used in advanced mining and construction equipment into world class equipment.
The modern and efficient manufacturing facility in Covington, Georgia is a full service plant. This contemporary facility starts the manufacturing process with unrefined steel which is then welded, fabricated and prepared. When assembled and painted the forklifts are ready to leave the facility and enter the marketplace. Maintaining quality control throughout the length of the manufacturing process, assures consumers that the quality is built into Komatsu’s products from the very beginning.
Komatsu feels that a product is only as valuable as the people who support it and sell it, their dealers make all the difference. Komatsu Forklift features an outstanding network of company sellers and independent dealers who are working hard to outdo expectations. Specialized in all elements from sales, service or operating training, or aftermarket support, their diverse association of experienced and capable professionals are available. Komatsu Forklift Supplier locations across the country have a Komatsu OEM components on-hand to offer the necessary service required to keep customers’ operations running effortlessly. Computerized, real-time access with next day delivery from their highly automated circulation hub is another option. The on-line K-Link system assists sellers with online components management, service and acquisition for all major forklift brands.
At Komatsu Forklift U.S.A., Inc. they understand that their world-class customers rely on Komatsu forklifts in their daily operations. So Komatsu focuses their attention on their countrywide account consumers allowing them to profit from an original relationship that facilitates them adapt their partnership in order to raise customer output and profits. Komatsu nationwide account customers have access to on-line components and service support system and a wide-ranging fleet administration program, offering the ability for Komatsu to be their total solution for any forklift issues.
The dependable and efficient team at Komatsu Forklift U.S.A., Inc., are focused on providing their customers an exceptional experience no matter if it is through sales, instruction, maintenance, or aftermarket support. They want to make sure the level of client service offered will help their clients satisfy or exceed their objectives and build a lucrative business/client relationship in the process. Komatsu strives to understand each of their customers’ distinctive ways of doing business and enjoys working together to develop a plan to best insure their ongoing success.